WHY / Increasing Customer Satisfaction

At the end of the day customer satisfaction is directly linked to reliable equipment performance

Since we deployed InVMA Asset Minder we have reduced complaints and increased satisfaction.

Increasing Customer Satisfaction

Availability is a key component of OEE (Overall Equipment Efficiency), having high OEE will almost certainly add to customer satisfaction through on time delivery in full (for manufacturing) and continuity of service for infrastructure and utilities).

Utilising InVMA Asset minder will help to determine the ‘weak link in the chain’ through constant automated monitoring and thus provide peace of mind for operations staff.